Local worker
 
 Foreign worker  

The issues which always being reported are involving: 

 Violation of labour law

 Repudiate the Government policy

 Doing unfair labour practice

 Discrimination and employment abuse

Complaints are received from: 

 Employee

 Employer

 Minister

 Wakil-wakil rakyat

 Political Party Complaints Bureau

 Trade Union

 NGO

 Foreign Ambassador

 Public Complaint Bureau

 Mass Media

Complaints can also be made through:

 Teleworking

 Call Centre

 E-Mail

 Walk in to Labour Department 

Complaints can be categorized into 2 categories as follows :- 

ii) Complaints made by employee or other parties towards employer who is not complying with the Government policy or custom and local practice as well as unfair labour practice.