Quality Policy


Quality Policy

Department of Labour Peninsular Malaysia is committed in handling any labour complaints to create and continuously enhance harmonious working environment and to ensure clients’ are satisfied


The service philosophy of the Department of Labour Peninsular Malaysia is to maintain workplace harmony between employees and employers. This philosophy ensures at the workplace both employees’ and employers’ responsibilities are fulfilled and their rights protected.


To ensure the department’s services remain excellent all officers and staff are required to utilize their creative minds when carrying out their duties and responsibilities.